Shipping policy
Thank you for choosing Empower and Brew! Our Shipping Policy outlines the details regarding shipping, delivery, and related information when you make a purchase on our online store, empowerandbrew.com, hosted on Shopify. By placing an order with us, you agree to the terms of this Shipping Policy.
1. Order Processing Time
Orders are typically processed within 1-2 business days from the date of purchase. Please note that processing times may be longer during peak seasons, promotions, or holidays.
2. Shipping Rates and Methods
Shipping rates and delivery options are calculated at checkout based on the weight of your order and your delivery address. We offer standard and expedited shipping options to accommodate your preferences.
3. Shipping Destinations
We currently ship to USA and Canada. If your location is not listed during checkout, please contact us at info@empowerandbrew.com to inquire about shipping options.
4. Estimated Delivery Times
Estimated delivery times are provided at checkout based on the selected shipping method and your delivery address. Please note that these are estimates, and actual delivery times may vary due to factors beyond our control, such as customs processing and local postal services.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your shipment using the provided tracking information.
6. Customs and Duties
For international orders, please be aware that customs and duties may apply, and they are the responsibility of the recipient. Empower and Brew is not responsible for any additional charges incurred during the customs process.
7. Shipping Delays
While we make every effort to ensure timely delivery, shipping delays may occur due to unforeseen circumstances, such as weather conditions, natural disasters, or carrier issues. We appreciate your understanding in such situations.
8. Lost or Stolen Packages
Empower and Brew is not responsible for lost or stolen packages. If you encounter any issues with the delivery of your order, please contact the carrier directly using the provided tracking information.
9. Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. If you need to make changes to your shipping address, please contact us as soon as possible at info@empowerandbrew.com
10. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at info@empowerandbrew.com
By placing an order with Empower and Brew, you agree to comply with and be bound by the terms of this Shipping Policy.